Terms & Conditions

1. We consider each order as an offer to purchase goods subject to these terms and conditions. Our despatch of goods indicates acceptance of your offer in relation to those goods and the creation of a binding contract.

2. You must ensure that all information (particularly the delivery address and contact numbers) supplied by you is correct before proceeding to payment. We cannot accept responsibility for delivery problems and may not be able to provide you with a refund if you give us inaccurate or incomplete information.

3. Photographs and information contained on our website must not under any circumstance be copied, used or otherwise circulated without our prior consent.

4. Terms and conditions may be altered at any time and without notice. The conditions displayed on our website at the time of placing your order will apply to your order.

5. Every care has been taken to describe and portray items accurately using current technology, however slight variations in actual goods may occur.


We accept the following major credit and debit cards; Maestro, Mastercard, VISA, VISA Debit and VISA Electron, as well as PayPal. Payment is processed when you place your order.


Prices on this website are quoted in GBP pounds sterling


All prices are inclusive of VAT at the prevailing rate (currently 20%).

Faulty or damaged stock

In the unlikely event that your Tidy Tot is faulty or damaged in any way, we will refund or replace it free of charge. Simply email us at enquiries@tidytot.co.uk


Under the United Kingdom Distance Selling Regulations, an EU resident has the right to change their mind and cancel an order at any time up to 7 working days after receiving the order without needing to give a reason. If you wish to cancel an order before we have sent it, please email us enquiries@tidytot.co.uk quoting your name, postcode and the order number, which can be found on your order confirmation email.

If you wish to cancel your order after we have despatched your order, you are responsible for returning the order to us at your expense.

Should you not return the item(s) to us, you are legally required to make them available for collection and we are entitled to charge you our reasonable costs to recover them.


Various discounts including to special price offers, multi-buys or free postage may from time to time be given at our discretion. If you accept a discount that is subject to a minimum total order and the value of goods returned for a refund then causes that total order to fall below the minimum value, then we shall be entitled to reduce the refund amount in order to reclaim the value of the discount.


In the unlikely event that you have a complaint about any aspect of your dealings with Be-Baby Ltd, we will ensure that your complaint will be dealt with fairly, quickly, effectively and confidentially. Please email enquiries@tidytot.co.uk with details of any grievance. Your complaint will be acknowledged within 5 working days and you will be kept informed of progress. We will attempt to resolve any complaint within one month.

General Info

Our trading address is PO BOX 418, Wilmslow, Cheshire, SK9 0ET

Customers’ statutory rights are not affected by any of these terms of trading. In the event of any dispute, English law shall apply
Please note exchange orders may take up to 14 days to process.


Refunds are processed within 7 days of receipt of returned items, after they have been fully inspected by our Returns team.

This Returns policy is in addition to, and exceeds, your Statutory Rights.

Customers’ statutory rights are not affected by any of these terms of trading. In the event of any dispute, English law shall apply.

Privacy Policy

At Be-Baby Ltd we respect your privacy and are committed to protecting the confidentiality of your personal information. Our aim is to be as clear and open as possible about what we do and why.

Our visitor information is:

Private: We will never sell, rent or trade information about you to other companies. All credit card details are entered on a secure page and transferred securely. No credit card details are passed to any other parties.

Secure: In accordance with the UK Data Protection Act, 1998 we follow strict security procedures in the storage and disclosure of information that you have given us to prevent unauthorised access.

Necessary: We won’t collect information unless it is used to deliver a better service or to give you useful, relevant information.

We receive information about you in two ways:

Directly from you: http://www.tidytot.co.uk offers the opportunity for its visitors to submit their details via a form. The purpose of collecting personal data is to deliver a better service or to provide you with information on products and services that you have asked for or that we think you’ll find useful.

From this website: Understanding the way you interact with our site is very important to us which is why we monitor site traffic using cookies and use the information to enhance our site’s overall design, layout and functionality.

Respecting your opt-in and opt-out preferences, Be-Baby Ltd may use the information we hold about you to write to, email or telephone you about our other products and services. Occasionally we may incorporate cookie-generated data together with form submitted data to communicate with you in the most appropriate way. Be-Baby Ltd may also compile aggregate statistics about site users, information requests, traffic patterns and any other related site information. However, Be-Baby Ltd will not provide any information of this nature to any third party.

Be-Baby Ltd reserves the right to store, own and retain any personal data that is submitted by you via the website or other means. By using and registering with our website you consent to the collection and use of this information by Be-Baby Ltd. The Data Protection Act gives you the right to request a copy of the information we hold about you. You can contact us at enquiries@tidytot.co.uk to request this information.

Email subscription

When you give us permission, we will use email to communicate items that we feel may be of interest to you, including offers, product updates and new product lines. If you do not wish to receive these communications, you will be given the opportunity to unsubscribe, by clicking on the unsubscribe link at the bottom of each email, or you can email enquiries@tidytot.co.uk and ask to be removed.


We will keep the information we hold about you safe and secure and we will not supply it to anyone else, unless we are obliged or permitted by law to do so. Be-Baby Ltd will not sell, rent or trade any personal information supplied by you to any third party.

Tell us what you think

If you have any comments or questions about our privacy policy please email enquiries@tidytot.co.uk